ORDERING INFORMATION: Please allow at least two weeks for fulfillment.
ORDER GUIDE: Please place orders by contacting Holly M., Inc. directly at 225.41.HEELS or HOLLYM@THEHIDDENHEEL.COM. Orders will not be prepared until payment has been received.
ORDERS: Upon approval as a DEALER, minimum opening orders are $150. All potential retailers are subject to geographical approval. Holly M., Inc. retains the right to protect territories for current customers. Reorders are $100 min. per resale location.
PAYMENT OPTIONS: Visa, MC, AMEX and Discover. Credit cards or prepayment with company checks accepted. Opening orders for new retail accounts must be established with a credit card. Subject to Holly M., Inc.'s discretion, a limited offering of Net30 terms and credit will be available based on credit references and credit history once three paid orders have been fulfilled.
TERMS: Holly M., Inc. products can be sold for retail purposes only and cannot be redistributed at a wholesale price. Retailers agree to adhere to MSRP, not including shipping. Retailer’s shipping address is the only authorized site for retail sale. Any additional locations must be pre-approved in order to protect our existing retailers.
ONLINE TERMS: Online retailing must be pre-approved by Holly M., Inc. Retailers may not sell Holly M., Inc. products ONLINE, including third party websites such as eBay and Amazon, without express written approval from Holly M., Inc. Failure to comply may lead to the immediate cancellation of the account.
RETURNS: Please contact Holly M., Inc. immediately to obtain approval for returns or exchanges. 15% restocking fees may apply. Return freight charges will be the responsibility of the retailer UNLESS Holly M., Inc. is at fault.
CLAIMS: Please carefully review your goods upon receipt. Claims must be made within 10 days upon receipt of shipment. A photo of contents and damaged outer packaging/boxes may be required to settle a claim with the freight carrier.
